Business process outsourcing (BPO)
Your non-core is our core
Business process outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administrates and manages the selected processes based on defined and measurable performance metrics. BPO offerings are categorized in two major categories: horizontal offerings (those that can be leveraged across specific industries) and vertical-specific offerings (those that demand specific industry vertical process knowledge).
Customer Engagement
ISC helps you elevate experience of your customers , nurture leads, make sales, reduce churn and grow customer brand loyalty with its customer engagement services and solutions.
Customer Engagement, Customer Life Cycle Management, Call Center, Contact Center, Customer Experience, Customer Journey, Inbound, Outbound, Process Reengineering
Social Media
We design and power human intelligent social media support, technologies, and approaches. Our experts ensure your social campaigns and communities are performance-driven, brand aligned and nurtures loyalty.
Social customer Engagement, Digital Customer Engagement, Sentiment Analysis, Customer Sentiment Management, Social & Digital channels, Omni Channels, Content Moderation.
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